FAQ

I have paid for the services, when will I receive the database?

The system will automatically generate database files after the payment is received and sends you a download link via email. Database generation time depends on the size of the database and server load. Usually the files are generated under one hour after the completion of the payment.

How old are the databases?

Open source internet data is updated each week. You will be informed of the purchased database updates via email messages. This information is also accessible at any time by logging in to your account and proceeding to the “Orders” section of the webpage.

How do I download a purchased database?

Your purchased database can be downloaded after you connect to your webpage profile. All of your purchased databases and their update history are presented in the “Orders” section.

Where are companies catalogues collected from?

Business catalogues are collected from publicly available sources (internet websites, search systems, catalogues of the companies and other). We collect data only of active companies – the companies that publish their data in internet. If the company publish false information about itself we are not responsible for this.

Are the registration and trial databases free of charge?

Both the registration and the trial databases are absolutely free!

What determines the price?

The price is determined by the amount of filtered data. You can find more information regarding the price in the “Price” page.

What kind of cuts (filters) can I apply to the database?

You can filter data according to preferred data fields, area of economic activity and city where the company has been registered.

Do you issue VAT invoices?

VAT invoices are automatically issued after the successful completion of the payment.

What payment options are available?

You can pay with credit cards and other payment methods (depending on your country of residence). All payment options are presented in the “Payment methods” section of the webpage.

Do you issue proforma invoices?

We do not issue proforma invoices. The payment is executed directly from the user’s account through the “Paysera” payment collection system.

What will be the format of the database I will receive?

Your purchased database is prepared in XLSX, CSV and SQL formats.

What is the principle behind these services?

This is a completely automated, self-operating service. You can purchase data without any intervention from our side.

Where can I browse through your database examples?

After you filter down a database, a sample of it is automatically generated (according to the chosen filter criteria, XLSX format).

Are the emails, specified in the databases, active?

We automatically check e-mail relevance each week and the system excludes any inactive ones from the database.

How is the data updated?

Public internet source data is being updated automatically. We use advanced modern cloud computing technology and data quality ensuring methods.

Is Your product legal?

All information in our product is public and freely available. We thoroughly collect it, group and present for You in comfortable form. The Buyer is responsible for the violations of the law.